When dealing with electricians, it is necessary that you make all transactions clear. You would not want to end up disappointed. Whilst you can expect satisfactory results if you hire professional electricians, there are other factors that are more important than the final result. Below are things you can add to your checklist as you do business with them:
- Ask them to show you their licence and insurance
It is easy to claim that they have a licence and insurance, but the best way to know whether they have one or none is asking for a copy of it. If they have it, then there is no reason for them not to show it to you. If you see or notice hesitations or if they completely decline, you have to turn your back and look for someone else instead.
- Ask them to send you a list of references
If they are confident that they are giving satisfactory services to their customers, they will be more than happy to send you a list of reference. Best if you ask them to give you at least 5 of their most recent customers and call them one by one. Ask them questions that can identify the professional’s expertise, professionalism and knowledge.
You do not need to meet them in person; an over-the-phone conversation is enough. First, introduce yourself and let them know the purpose of your call immediately. You would never want to be identified as someone else.
- Let them send you a written quotation
A quotation or estimate over the phone is only good until it is on paper. Ask them to send you a detailed quotation in writing. This way, you can easily compare the rates of one electrician to another.
- Have them present you a written agreement or contract
Once they show this to you, it does not mean you are obliged to affix your signature and hire them. You can always challenge what is written on it and if both parties do not agree, then no business will occur. But in case you finalise that business will be rewarded to them, make sure that you work with a contract.
Asking these things from them is not being overly demanding; you just want to make sure that the service you get is exactly what you want and need.